Frequently Asked Questions


  1. How do I know my credit card information is secure?
  2. Is it safe to buy things online using my credit card?
  3. What if I need to cancel my order?
  4. Can I change my order after I complete it?

  1. How do I know my credit card information is secure?
    To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

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  2. Is it safe to buy things online using my credit card?
    Absolutely. Buying products online is safer than buying products the traditional over-the-counter way. No one can see or write your credit card number. Secure encrypted transmission is used. For more information, please read the safe shopping guarantee.

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  3. What if I need to cancel my order?
    Please contact us as soon as possible. Hopefully the order has not left our warehouse and we can cancel it for a refund.

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  4. Can I change my order after I complete it?
    Yes, please contact us immediately and we can add or delete items from your order. If the order has been shipped you will need to place another order to purchase additional items.

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